Better Service - Happier Customers with AIVID BOTS
Large Hotel Chains are fiercely driven by their reputation. Reputation built over many years of goodwill and good work can be ruined by a single incident of a security breach, theft, or hygiene if SOPs are not being followed.
But you do face Challenges
Each location follows SOPs differently giving customers a non-uniform service experience across all properties
Hotels have well-defined SOPs to manage efficient service, but only if they are tracked for compliance, improvements can be done.
Dependent on human surveillance to monitor CCTV feeds across all locations is slow and reactive
AIVID platform enables automate SOPs inspection and adds teeth to the widespread surveillance systems deployed in these places. It analyses your camera feeds from all locations to better manage queues, calculate footfalls, detect intrusion, ensure conformance to SOPs across all locations, and actively transforms them into actionable intelligence.
Deployable at scale for large or multi-site organizations, to centrally manage and act on the intelligence
Manage security of your premises – in the hallways, common areas like bars and pools, and at boundaries. Receive real-time alerts for any anomalous behavior
Ensure Customer, hygiene and safety best practices across all locations to improve quality of customer service.
Understand the peak hours and frequency of customer visits to your facility to manage customer waiting time, provide better services.