People Counting

People Counting Excluding Repeat Staff

Demographic Detection

Demographic Detection

Family count

Family count

Shoplifting Detection

Shoplifting Detection

Staff-Customer Interaction Detection

Staff-Customer Interaction Detection


Heatmap Insight Image

Intelligent Insights to Optimize Operations & Enhance Customer Experience

Brick-and-motor stores depend on the traditional method of data generation, which misses out on the key insights to better understand customer behaviour and identify shopping trends to enhance customer experience and increase sales. 

But you do face Challenges

With the current surveillance system, the store management has little idea about the journey of customers, the time spent on different products, about the time customers spend in queues which are crucial for any retail outlet.

Stores spread across a large area observe theft and with traditional surveillance systems, security personnel can miss detection, resulting in incurring losses, especially across multiple sites.

Excellent customer service is crucial for retail. However, managing staff in huge premises can be a challenging task. For instance, an unattended customer can have an impact on the customer experience and reputation of the business.

AIVID empowers your retail business with intelligent insights into customer behaviour, employee performance and overall security, that help you efficiently manage operations across multiple locations. Our advanced video analytics solution helps you increase operational efficiency, optimize store layout, improve security and give you valuable insights to enhance the overall efficiency of your business.
  • Easily configure AIVID Bots using our pre-defined checklist.
  • Get real-time anomaly alerts.
  • View operational and compliance insights from all locations on one unified dashboard with Vision Insights.


AI-based Process Inspection and Review

Fill 29

Store Operations

  • Staff availability at service counter
  • Customer wait time Detection (Queue)
  • Staff Uniform Detection
  • Occupancy Detection
Fill 3


  • Demographic Detection
  • Dwell Time at each product aisle
  • Visitor Density Heatmap
Combined Shape

Security Compliance

  • Shutter /Open Close detection
  • Shoplifting Detection
  • Intrusion Detection
  • Unauthorised Person Detection
Combined Shape


  • Visual insights from store post Campaign and promotion
  • Window effectiveness and signage analytics
Control Inventory

Control Inventory Shrinkage

Prevent losses out of inventory shrinkage, uncover gaps in inventory records, and initiate investigations to fix accountability.

Manage Store Productivity

Get information on customer traffic in-store patterns and peaks, and more. Understand customer footfall, service quality by allocating more staff to high demand areas of the store.

Enhance Customer

Enhance Customer Experience

Create a positive customer experience customize in-store promotions to create favorable buying conditions for customers.

Stay Ahead of Competitors with AIVID Intelligent Insights

Scroll to Top